After the 14 workings days, I thought I found some hope when I called TM Activation, they were being very nice, told me will update/escalate with TM, and get back to me in 24 hours, and added with some hoping message to me, they said

“If you can’t see your DSL light tomorrow, please call us.”.

Oh! Finally, finally there is someone give me a little bit bit hope. Since the 14 working days, everyday i got home, I call them and “update” them,

“Hi, my DSL light is still /dev/null.”

And this time, they give me little more hope by saying,

“Sir, we will make this very urgent, your jumper is not done yet, we will escalate to TM urgently. If you don’t see the light tomorrow, please call us…”

Ok, I continue doing that until yesterday night, which really farking pissed me off the hill. I called them again,

“My DSL light still NOTHING at all.”

So they give me the same farking reply, let me copy and paste it right now,

“Sir, we will make this very urgent, your jumper is not done yet, we will escalate to TM urgently”.

This time I cannot tahan,

“What the fark, every farking time I called you guys, give me the same farking advice, what the fark are you guys doing? How many time you want me to call? Everyday say the same farking things to me, did you guys write it down? Please read the report I made yesterday!”

So this time, this is the really pissed me off to the max!, The fellow said,

“Yes, we did record your report”

I said,

“Read it loud now what report I made yesterday..”

The fellow,

“You… errr…..” tut……. tut…….. tut……… tut….. (The phone hang up)

Yes, that mother farking hung up my call! I wonder how TM or TMNet can be awarded as Best Internet Service Provider in Asia. And it’s now 18 Working Days, my TM Net Streamyx is still farking dead. So this morning I went to TM Point, give them a big hug and thank you for providing such wonderful experience to me.

I terminated my land line phone and TM Net Streamyx this morning!

So how do I online right now? It’s HuaWei E220 3G card with Maxis 3G, although it’s more expensive than streamyx, I am willing to pay as long as I get what I want. Right now, I am extremely disappointed with TM services! Best Internet Service Provider huh? Ya ya.. fark it. Read my blog and see how many complains and people suffer from their services.

But first and foremost, you got to determine what is your TM Nut Streamyx’s error message with manual connection. What the hell is manual connection? Manual connection, according to TM Nut customer agent, it means connect Streamyx with your laptop/pc with PPPoE connection setup, NOT using router. Because router doesn’t shows you error message.

The example shown below only works with original/pirate Microsoft Windows XP SP2 license. Let’s start step by step;

Okay, remember the error message, 676 678 or bla bla bla… Now, try your luck making calls to 1300 88 9515, hopefully their customer agent would available to pick up your call. If yes, start your conversation something like this,

“Hello, I am a “network engineer” calling from paulooi.com, one of the most popular blog in Malaysia. My couldn’t connect my RM88 ringgit Streamyx since early morning. The DSL light is not blinking like the star in the sky, it’s permanently lighten up with beautiful green LED color. I have tried to connect it with manual connect, and it returns error message 678, may I know what is the problem?……”

• If you mentioned “network engineer”, they will not ask dumb dumb questions like is the network card plugged in? is the cable connected to machine and etc.
• If you mentioned RM88, means you are calculative and you see RM88 like RM8888. Let them know you are very poor.
• Let them know DSL status light is very important.
• Let them know the error message, so they can report to 2nd level support engineer.

So? Happy calling to TMNut Call Center. All rights not reserved. It’s under GPL license. And my fucking TMNet Streamyx is disconnected again, luckily I copy all before click on Publish!

Please read the error message again “Tempoarily out of resourse, please try again later.”, you can’t see anything yet? Read again “Tempoarily out of resourse, please try again later.” … or again “Tempoarily out of resourse, please try again later.” .. then again.. “Tempoarily out of resourse, please try again later.”

Can you see that? Their staff don’t even know how to spell “Temporary” and “resource”. Tell you what my “Temper Really Out Of Resources”, I wrote this, is because TMNut piss me off again, I wrote the previous Mac post yesterday, when I publish, it show me “Tempoarily out of resourse, please try again later.”. So?? I got to type again.. Now I learn from the mistake, I type on Notepad! Then copy paste publish!

By the way, who the hell know what is tempoarily out of resourse? The proxy problem came up since 3 months ago, we called up and tell them, we want to talk to the technical support people, but the help line people always think they smart, and ask silly question.. “What browser you using?”, “Have you turn on cookie?”, “What modem your using?”, “Is your modem connected to the internet?”, end up, we are happily just hung up the phone, else it suck up our golden time.