After 14 workings day, still /dev/null update from TM/TMNet. People in Telekom is basically Tai-Chi master, when I called TMNet, they ask me call TM, when I called TM, they ask me call 1300. So when I called 1300, they ask me call TM Activation which is +603-26870111, and this line is busy like hell, is like taking long queue to hell, and waiting for special prosecution.
After the 14 workings days, I thought I found some hope when I called TM Activation, they were being very nice, told me will update/escalate with TM, and get back to me in 24 hours, and added with some hoping message to me, they said
“If you can’t see your DSL light tomorrow, please call us.”.
Oh! Finally, finally there is someone give me a little bit bit hope. Since the 14 working days, everyday i got home, I call them and “update” them,
“Hi, my DSL light is still /dev/null.”
And this time, they give me little more hope by saying,
“Sir, we will make this very urgent, your jumper is not done yet, we will escalate to TM urgently. If you don’t see the light tomorrow, please call us…”
Ok, I continue doing that until yesterday night, which really farking pissed me off the hill. I called them again,
“My DSL light still NOTHING at all.”
So they give me the same farking reply, let me copy and paste it right now,
“Sir, we will make this very urgent, your jumper is not done yet, we will escalate to TM urgently”.
This time I cannot tahan,
“What the fark, every farking time I called you guys, give me the same farking advice, what the fark are you guys doing? How many time you want me to call? Everyday say the same farking things to me, did you guys write it down? Please read the report I made yesterday!”
So this time, this is the really pissed me off to the max!, The fellow said,
“Yes, we did record your report”
I said,
“Read it loud now what report I made yesterday..”
The fellow,
“You… errr…..” tut……. tut…….. tut……… tut….. (The phone hang up)
Yes, that mother farking hung up my call! I wonder how TM or TMNet can be awarded as Best Internet Service Provider in Asia. And it’s now 18 Working Days, my TM Net Streamyx is still farking dead. So this morning I went to TM Point, give them a big hug and thank you for providing such wonderful experience to me.
I terminated my land line phone and TM Net Streamyx this morning!
So how do I online right now? It’s HuaWei E220 3G card with Maxis 3G, although it’s more expensive than streamyx, I am willing to pay as long as I get what I want. Right now, I am extremely disappointed with TM services! Best Internet Service Provider huh? Ya ya.. fark it. Read my blog and see how many complains and people suffer from their services.
