I received an email from TMNet for a Dialogue Session with Michael Lai in August last year. I didn’t turn up for the dialogue session last year because it was held on 30th August, which fell on Merdeka Eve day. Who’s gonna drive in a jam to Subang Chaters Cafe just to have a chat?
Last week, I received an email from TMNet again. It was from the Public Relations Manager. TMNet’s Public Relations Manager would like to help TMNet’s user who have problems and to try to solve their problems. She requested contact details for users who were having TMNet Streamyx problems. If you think she can help, or you hope she can help you, email her!
I have already made a complain to her relating to TMNet’s Netmyne data centre in Brickfields which does not have a 24/7 support. And the cooling system is bad, creating over-heating to my server and it sometimes hang and does not work, causing downtime too.
I wonder will this help? As I always say, it’s the attitude problem with some TMNet staff. I have complained about the cooling system in TMNet Netmyne Data Centre in Brickfields since July 2005 but they always say ‘next month will install more airconds’. But until today, which is April 2006, they still haven’t added any new airconds yet.
Countless phone complaints and email complaints have been given to them. They still treat me like an idiot, which is by not responding to the issue and not getting a reply from them. This is very disappointing. So, don’t you think it’s their attitude problem? TMNet belongs to Telekom Malaysia, few biji (units) aircond also can’t afford? But can afford to expand business in overseas? What a joke!
So, got complaint? Email to asmaziz##tmnet.com.my, she will try her best to assist you.
p.s: replace “##” to “@”,