Category: TMNET – Malaysia ISP

Date: 13th Jan 2006
Time: 1:30pm onward
The Cause: Not so sure.

Date: 16th December 2005
Time: 1pm – 3:23pm
Why?: Network LAN port not stable.

I want give a respect to one of the TMNet service technician. Yesterday, my modem burnt out, with smell, not lightning strike, as yesterday morning no rain at all. So, I went to Kelana Jaya TM Point to claim a new modem, it’s still under warranty, I subscribe since August 2005. The customer service told me they will make a report, and ask me wait for the technician visit my home on Tuesday evening(Sunday and Monday is public holiday). I said I need to do work online, she said can’t help me on this matter because their center has no stock.

So, I can’t do anything, end up I went to bought a new one for backup, in case next time it burnt/cannot use. Just now, early morning, somebody ring the bell. Wow, suprisingly the TMNet technician bring me the new modem to replace!

ok, cheers for the technician, I respect you and appreciate your help(anyways, I have already bought a new one.. Er, for backup la!). If all the TMNet staff have the good attitude like him, I believe TMNet can improve A LOT!!!

TMNet DNS Down, cause my DNS server down. A lot people cannot access. Same thing happened to jobstreet few days ago. Sad.. TMNet..

Date: 25th November 2005
Time: 17:30 – 18:45
Duration: 1 hour 15 minutes

Heh…. I believe most streamyx user cannot access Jobstreet website, heh… TM … Heh… hah.. because TM Nuted jobstreet.